How do I contact host on Turo before booking?
Send a message to your host via Turo. Open the Trips tab and choose your trip from the list of Booked trips. Tap “Message” to contact your host.
As previously stated, Turo does not yet offer a system where guests and hosts can communicate prior to booking a trip. The guest must make a committed trip request before communication can begin.
How to Send a Message on Turo - YouTube
To reduce the trip fee of your Turo booking, you can select a cheaper vehicle to rent. With countless vehicles to choose from, there might be a similar vehicle available with a lower trip fee. By choosing a vehicle with a lower value, you can drastically reduce your trip fee and overall rental price.
“Book instantly” automatically accepts guest's booking in your vehicle without manual approval. When enabled, setting applies to all available dates on calendar and all trips booked for listing.
If you don't accept or decline the request within the given timeframe indicated in the Turo app, the request will expire and the system won't book or change the trip.
- Log onto turo.com or the Turo app to open your Trips tab.
- Tap “Booked” to select the trip you'd like to change.
- Select the Details tab.
- If your trip is in progress, select the “Modify trip” button. ...
- Enter your new end time and write a message to your host.
- Submit your request.
Short Answer, Yes. Does Turo Pay For Gas? Like many traditional rental car companies, Turo requires guests to return the fuel and/or electric charge to pre-trip levels. If you fail to return the vehicle with a full tank, you may face charges related to refueling and inconvenience.
Ultimately, Turo is a safe and legitimate way to rent a car from a local host. Since 2010, Turo has grown into a popular service with more than 200K total app ratings and an "Excellent" ranking on Trustpilot from consumers. To get started, you can download the app for iPhone or Android or visit the company's website.
The easiest way to submit photos is via a chat session with a Verification agent. You can also reply to the photo request email we sent you and attach the requested photos in your reply.
How do I email Turo?
In the US: claims@turo.com.